bicity 

Research and Development department in BICITY is an important support process, in there depends the success of activities like developing of new and improved services because of the changes in the external environment as different consumer needs, new technologies and increasing in the competition. The R&D department will help BICITY adapt into new trends to ensure important competitive advantages.

The general manager will be responsible of the following items:

• Research the entry of new technologies in the bicycle industry

• Improve the service quality

• Acquire new trend technology in bikes

•  Prepare the personnel about new customer care techniques

 

 

There is a big importance in the integration and coordination of the information across departments and personnel. Thereby the R&D department can lead the company fit to the customer needs.